FAQ

Where are you located?

We operate out of Melbourne, Australia.

What are you doing to be more sustainable/environmentally friendly?

As a member of 1% For The Planet we have committed to donating at least 1% of our earnings to environmental causes.

In addition to this we are

  • carbon neutral business (yes, even when we ship your order),
  • plastic negative which means for every kilogram of plastic we use, we remove double that amount from the environment.
  • We have also partnered with Tree-Nation to plant trees on behalf of our customers whenever they leave a review of their purchases

Learn More here

Do you test your products on animals?

Never have, never will!

Are your products safe for people with sensitive skin?

WHIPPEDEARTH® is created by people with very sensitive skin and contains some very soothing ingredients so it is suitable for all skin types.

However, as with any product, individual reactions on skin will always vary so it's a good idea to patch test first. Put some product on your inner elbow and observe. In the unlikely event that irritation occurs discontinue use and consult your family physician.

Are your products safe to use whilst pregnant?

WHIPPEDEARTH® is safe to use while pregnant or breastfeeding, however, it is always a good idea to check in with your doctor.

Where can I learn more about your shipping policy
What is Taylor Swift's best song?

It is definitely one of the following

  • Love Story
  • Blank Space
  • Wildest Dreams

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@thecleanone.co